Returns & Exchanges

At xBloom, we strive for perfection in every roast; however, if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your xBloom account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all coffee beans remain sealed and any hardware accessories are protected to prevent damage during transit.

• 3.
  Ship to xBloom

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 business days of initiating the return.

• 4.
  Refund Processing

  Once our quality control team inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.